Click “Log in to
the gplearning” Button
on the top right hand side of the website, and type in your Login
ID and your password that has been provided to you.
Press the log in button below to access the full activity catalogue.
If you have forgotten your
password, go below the log in details and click on the link ‘Forgot your password?’.
You will be asked to type in your login ID.
If you have typed in a Challenge
Question previously, you will be asked to provide the answer to this
question. For example, the Challenge Question may be ‘What is your Birth Year?’ Type in the answer and click on ‘Submit’
If you are having problems with your login ID, password
or challenge question, please contact the gplearning Helpdesk
by email contactus@gplearning.com.au or
by calling 1800 284 789, we will reset your password and assist you in
creating a Challenge Question.
I have forgotten my password
If you have forgotten your password, go to the gplearning Login
page and click on the link ‘Forgot your password?’.
You will be asked to type in your login ID.
If you have typed in a Challenge Question previously, you will be asked
to provide the answer to this question. For example, the Challenge Question
may be ‘What is your Birth Year?’ Type in the answer and click
on ‘Submit’
If you have not previously been asked to provide a Challenge Question,
please contact the gplearning Helpdesk by email contactus@gplearning.com.au or
calling 1800 284 789, who will reset your password and assist you
in creating a Challenge Question.
I
can’t see the whole activity on my screen
There may be a problem trying to move forward
and backward within an activity, when trying to find the” Next” and “Back” button’s,
which are located in the bottom right hand corner of each activity.
If you are unable to see these buttons, it may be because your
computer monitor viewing capabilities are set at a small resolution,
thus not providing a full screen view of the website content.
To rectify this situation, you will need to change
the settings within your “Display Properties” (as in the
below image)
To change the screen resolution:
Windows Users
Right click on your
desktop and select ‘Properties’
You will then see a dialog
box that has the tab ‘Settings’
Increase the settings of your ‘Screen
Area’ by clicking the bar pointer to the right
to at least "800 by 600 pixels"
Click on ‘Apply’
If you are happy with the settings, then click ‘OK’
Macintosh Users
For OS/X Mac Users
Click on the Apple Icon
Select System Preferences…
Select the Displays Icon
In the list of Resolutions : select 800 x 600 (or higher).
Close the Display window
For Older Mac Users:
Click on the Apple Icon
Select Control Panels and then select Monitors and Sound …
Select Monitor and select the Resolution of 832 x 624 (or higher)
Close the Monitors & Sound window
** Please note that the most
common desired settings are 800 by 600 pixels **
How
do I Enroll in an activity?
To enrol into an activity, select which activity
you need from the catalogue. After selecting the activity, you will
be able to see a brief description of the case as well as how many
QACPD points available.
To enrol, select the “Enroll” button, after which it will show
you a screen confirming your enrollment (to which you will also get email
confirmation), and click “Launch Activity” to start.
I
cannot hear any sounds from the activities.
Windows Users
This is a problem, which could be with your computer or speakers. Such
issues could cause it:
Your speakers aren’t plugged in to
the back of the computer properly (Check your connection)
Your volume (on the bottom right hand side of the screen), could
be muted or very low
Macintosh Users
Click on the Sound Volume Icon
There will be a volume slider, click on the bar
If you want higher volume, slide the bar higher
Likewise, if you want lower, slide the bar lower
When you let go of the bar, there will be a beep to confirm the volume level
How do I make sure the activity is marked as complete?
Please note that once you have completed the questions within the activity,
the last page indicates that if you wish to gain QACPD points, you need
to click on the link 'Mark this activity as complete'. This will
then register that you have completed that activity and your points will
be sent electronically to the QACPD Unit to add to your Credit Points
Statement.
To check if you have enrolled or completed the activity, it is
suggested that you:
On the left hand side of your screen, click on the 'my progress'
link
Look at the 'Status' of the activity to see if you have 'enrolled'
or 'completed'.
If you are 'enrolled', click on 'launch activity'
Go to the last page of the activity, then
Click on the link 'Mark this activity as complete' (this
will then exit you out of the activity)
To check if the activity is marked as 'complete', click on the 'my
progress' link and look at the 'Status'
CanI
get access from someone else’s computer?
Yes you can.
As long as you have your username and password as well as if the computer
fits with our minimum system requirements for hardware and software - view
the gplearning system requirements
How do I change my details?
To Change your personal details on the gplearning website:
You need to be logged in to the gplearning website.
Once logged in, you need to click on “My Details” on
the left hand side of the site.
From there, you will see all personal details you can change on
the page.
To change your details, type in your new information and click “Save” at
the bottom of the screen.
If you have typed in a Challenge Question previously, you will be asked to provide
the answer to this question. For example, the Challenge Question may be ‘What
is your Birth Year?’ Type in the answer and click on ‘Submit’
If you have not previously been asked to provide a Challenge Question,
please contact the gplearning Helpdesk by email contactus@gplearning.com.au or
calling 1800 284 789, who will reset your password and assist you in
creating a Challenge Question.
Where do I access the activity catalogue?
Once logged into the website, you will be able to access the activity catalogue by clicking “category 2 activities” to find all activities which are Category 2 accredited on the left hand side of the screen. This will then give a comprehensive list of the available activities to enrol in. To find the Category 1 accredited activities, simply click on "category 1 activities" in the same area.
You can find activities by:
Using the search option to find particular activities by keyword eg Asthma, Contreception
Using the Catalogue Section, you can jump to a particular Subject Catalogue eg Adolescent Health, Women’s Health.
Scrolling through the Catalogue or click on ‘Next 50 Learning Activities’ link to go to the next page to view all the learning activities that are available within gplearning.
Trouble re-enrolling in an activity?
This may be an issue once you have gone through the activity and want to start the activity again from the beginning, you must mark the activity as complete. This is done on the last page of the activity; there will be a link saying, “Mark this activity as complete”. This link needs to be clicked to complete the activity.
If the activity isn't marked as complete, every instance of launching the activity within "My Progress" will always return the user to the uncompleted activity.
Your speakers aren’t plugged in to
the back of the computer properly (Check your connection) 
Your volume (on the bottom right hand side of the screen), could
be muted or very low 
Click on the Sound Volume Icon